Better menopause health
Better menopause life
BetterMeno is Finnish online clinic specializing in menopause care. All our consultations are via video.
BetterMeno provides a wide range of care, support and coaching for both menopausal symptoms and adaptation to a new life situation in pre-menopause, menopause and post-menopause. Our treatments are always based on the latest research.
Our gynaecologist-led multidisciplinary team wants to help you to understand menopause and to relieve symptoms. Our goal is to make you feel well in menopause and after it!
We want to bust the menopause myths!
Who we are
The company’s founding duo is Specialist in Gynaeology and Obstetrics, M.D. Leena Väisälä, the company’s Medical Director, and Minna Wahlberg, CEO. Leena has years of experience of menopausal patients as a gynaecologist. In addition to that, she has gone through the latest menopause research data when she wrote the book, Virtaa vaihdevuosiin, with journalist Leeni Peltonen. She herself has hardly experienced menopausal symptoms, as she has been taking effective hormone therapy for several years now.
Minna has 20 years of experience in productising and commercialising consumer products and services at Nokia, Polar Electro, Fibrux and most recently HMD Global in London. Minna has experienced menopause harder and after first trying for a couple of years to treat herself by natural means without result, she started hormone replacement therapy about 2 years ago, that’s when the symptoms eased. Minna’s symptoms were multidimensional and she came to the conclusion that HRT alone does not help a woman to rehabilitate from the many effects of menopausal symptoms, so the idea of setting up a holistic menopause clinic was born.
In addition to the gynecologist, the multidisciplinary care team includes menopause nurse Mari Päiväniemi, nutritionist Katri Suhonen, physiotherapist and fitness and sleep coach Riikka Berg, sexual therapist Veera Mäkinen and life coach Päivi Suvanto.
Find the right treatment and support for different menopausal symptoms and stages.
Not sure what you need?
Our menopause nurse will help you choose the right care and support.
Chat or call 020 155 1590 on weekdays from 9 a.m. to 5 p.m.
Why BetterMeno
Services
Find the right care and support for different menopausal symptoms and stages. With online consultations, you can treat holistically symptoms and challenges associated with menopause just when it suits you.
The diagnosis and monitoring of menopausal symptoms, as well as the planning and implementation of hormone therapy, for example, do not require gynecological examination, so they go well with online consultation. If you have unexplained bleeding, or other gynecological problems, we recommend that you first visit doctor’s office personally. Likewise, we will refer you to a doctor’s office if you develop symptoms or need for treatment for a new illness that requires examination or treatment during the interview or treatment. Our doctors also have the opportunity to make a referral for special medical care if the need arises.
How BetterMeno works
New customer
Welcome – wonderful that you are here!
At BetterMeno, we offer menopause expertise of several different professionals. You can book an appointment directly with a gynecologist, menopause nurse or nutrition expert. You can also choose a care package that includes consultations from each of them.
If you are unsure of what exactly you need for your situation, our menopause nurse will help you find the right treatment and support. Chat or call 020 155 1595 on weekdays from 9 a.m. to 2 p.m.
Purchase
Select and purchase a care service via BetterMeno webshop (currently in Finnish only).
The invoice consists of the expert’s fee, the service fee according to the price list and the Kanta fee, which covers the costs of the national patient archive and the e-prescription.
Kela compensation
The price before Kela compensation is stated for the service. Please note that it is not possible to obtain Kela compensation for all services or it may only be possible to get Kela compensation with doctor’s referral.
Webshop accepts several payment methods.
Through the Visma Pay service, you can pay with online banking IDs, mobile wallets and several payment cards (credit / debit).
If you wish, we can also send you a bill after the appointment, in which case a 10 € billing surcharge will be added to the price.
The wellness benefit of ePassi can pay also for the gynaecology.
Check where you can use your benefits for!
ePassi appears in the online store at checkout when you pay. When paying with ePassi, make sure that the ePassi balance is for the full amount of the order. You can top up your balance with your own money to cover the full amount of your order. However, this must be done before payment is made in the online store.
The booking and cancellation of the booked time
Currently, our booking system is only in Finnish. You’re welcome to use that if you feel comfortable and if not, you can call us 020 155 1590 or email us to asiakaspalvelu@bettermeno.com and we’ll book you a suitable appointment.
The booked time can be canceled free of charge 24 hours before the start of the consultation time via the email link that came with the booking confirmation. You can also cancel by calling 020 155 1590 on weekdays from 9 am to 5 pm. Unused time will be charged at the normal rate and late cancellation will be charged 50% of the normal rate.
Online consultation
You can participate in online consultation on a computer, mobile or tablet. All you need is a working internet or data connection and a camera and microphone.
Online consultation works with the most popular browsers, such as Google Chrome, Firefox and Safari* (video conferencing only supports the latest Safari (Safari 11). Please always use the latest, most secure versions of these browsers.
Participation in online consultation
1. Start online consultation by clicking the Viivi link you received in the booking confirmation (email or text message).
2. If your browser asks if the use of the camera and microphone is allowed, answer “yes”.
3. Enter your name and join the consultation by selecting “start”.
4. Online consultation begins: The video connection only begins when both you and the specialist have both joined the meeting. When the video connection is open, you can talk to the specialist via video or write messages in the chat conversation.
5. At the bottom you will find function buttons with which you can control the camera and microphone as well as use the chat and end the call.
Video camera: Close the camera
Microphone: Muting the microphone
Red handset: Termination of remote therapy
6. You can end the video call by pressing the red handset.
The diagnosis and monitoring of menopausal symptoms, as well as the planning and implementation of hormone therapy, for example, do not require gynecological examination, so they go well with online consultation. If you have unexplained bleeding, or other gynecological problems, we recommend that you first visit doctor’s office personally. Likewise, we will refer you to a doctor’s office if you develop symptoms
or need for treatment for a new illness that requires examination or treatment during the interview or treatment. Our doctors also have the opportunity to make a referral for special medical care if the need arises. We have access to the national patient record system (Kanta).
Before coming to the consultation, please fill in the following pre-information forms: menopause survey and medical questionnaire. You will receive a link to these by email after order confirmation.
Contact
You can reach us:
- By phone on weekdays from 9 am to 2 pm on 0201551595
- Website chat service weekdays 9-14
- by e-mail from asiakaspalvelu@bettermeno.com
If necessary, we may process your non-health or personal information via email.
At BetterMeno, we offer menopause expertise of several different professionals. You can book an appointment directly with a gynecologist, menopause nurse or nutrition expert. You can also choose a care package that includes consultations from each of them.
If you are unsure of what exactly you need for your situation, our menopause nurse will help you find the right treatment and support. Chat or call 020 155 1595 on weekdays from 9 a.m. to 2 p.m.
Information security
The video consultation platform requires a verified login for the first time. We use an eRA patient information system in which your patient information is recorded.
Before the first appointment, we ask you to fill out a patient information transfer form at Navisec Health. You will receive a link to this by email at the time of order confirmation.
Read more about the privacy statement, what information we process, how it is processed and how data subjects can exercise their rights in relation to their personal data: https://bettermeno.com/tietosuojaseloste/